Why Is It Important To Stay In Touch With Your Customers?

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“How to grow and keep growing my business?” Is the question every small business survivor keeps asking himself. The good news? Look after your existing customers and the business will look after itself …

No matter how long you’ve been in business, how small or large your business or whether you’re a new start-up, the secret to survival and growing your business lies in the worth and value of your customers. It’s as elementary as that. Read more

SMS Integration

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Why use SMS within Smart-IT?

  1. Stay in contact with your clients
  2. SMS them on their birthday
  3. SMS them about their outstanding balance
  4. Great for marketing
  5. If you have a workshop, you can SMS customers about:
    – Job status. I.E booked in; ready for collection; job delayed
    – When their next service is due
    – When their license disc is going to expire
  6. Sending customer shipping updates on their parcel, info like tracking/waybill number

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Grid Reports

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Grid Reports are a powerful tool at your disposal in Smart iT.

This allows you to customize Modules as desired for optimal use.

Below we will break down how to use the different components within the Grid Reports.

As an example let us look at the Item Lookup under Stock Items. Read more

7 Ways to Set and Track Goals for Maximum Success in 2022

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How to harness the momentum of this new year to hit personal and professional benchmarks.

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Goal setting is a common January ritual. Though this month feels like the right time to dive headlong into accomplishment-setting, in my experience it’s actually better suited for reflection and planning, leaving February for taking action. That means, even if you’ve yet to set a goal list for 2022, there’s still time to get started. If you’re like the millions of people setting goals for the new year and want to know how to stay on track and emerge successful by its end, here are a few tips to follow. Read more